Since 2014, we’ve been committed to providing you with high-quality connected cooking through the Anova Culinary app. It’s been thrilling to bring sous vide cooking into your kitchens and see the #anovafoodnerd community grow. We love being part of the journey, from your first sous vide cook to your latest culinary experiment.
As our community has grown, so have the demands on our resources. Our community has literally cooked 100s of millions of times with our app. Unfortunately, each connected cook costs us money. So, to continue delivering the exceptional service and innovative recipes you’ve come to expect, we’re introducing a small subscription fee for our app. The new Anova Sous Vide Subscription will allow us to maintain and enhance the app, ensuring it remains a valuable resource for all of our users. Here are the details:
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Who will this impact? Only new customers will have to pay for a subscription. Existing customers who have an account with us before August 21st, 2024, will not be charged a subscription fee. To be an existing user, you must have downloaded our app AND made an account in the app before August 21st, 2024. In the event you are an existing user, you will be grandfathered in to free usage of the app. You helped us build Anova and our intent is that you will be grandfathered in forever.
If you don't currently have an account but are using the app with your Bluetooth-connected cookers, after August 20th, you'll be asked to create an account in the Anova app so that we can automatically give you legacy / grandfather status and continued access to the full features of the app.
- What does it cost and what do customers get? The subscription will cost $1.99 per month or $9.99 per year USD. What you get with a subscription will vary from product to product, but in general, here’s what it includes:
- Anova Sous Vide Guides: Learn the basics with guides created by our experts. Choose your preferred level of doneness and press start to get cooking.
- Cook Notifications: Remote updates on your cook status.
- Recipe Discovery: Find recipes from award-winning chefs, #anovafoodnerds, and more.
- Recipe Saving: Bookmark your favorites and share your recipes with friends directly on the app.
- When will this go into effect? This subscription will go into effect on August 21st, 2024. Again, if you already have an account with us and purchased a product prior to August, 21 2024, there will be no change in our service for you.
Thank you for your understanding and continued support. Our mission is to change the way the world cooks and this subscription will help us to continue on with this mission. We are excited to keep cooking with you and can’t wait to see what you create next!
Stephen Svajian
Co-Founder and CEO
387 comments
This lack of vision is reason to fire the CEO and walk back on this subscription bs. Won’t recommend ANOVA anymore.
I will never, ever, ever, ever, ever, ever buy an Anova product again. I purchased this oven several years ago. It was marketed as having an app, with recipes, which you are now going to charge me to use? I paid $700 for this oven. I was an early adopter. That wasn’t enough, I guess.
Absolutely shameful and outrageous. I am embarrassed that I’ve told friends and family to purchase Anova products. I now have to go on Facebook, Twitter, and everywhere else I have said nice things about Anova, and make sure every person I know is clear about what type of company Anova is. I genuinely hope you fail as a business as a result of this, this is far from the first or only subscription bait-and-switch I’ve seen, it is merely the most contemptible, and comes after I have spent the most money. You should be ashamed of yourselves.
I look forward to posting pictures of my Anova Oven in the garbage to social media with an explanation of why I have just tossed in the trash a piece of equipment I’ve been praising for years. I will make for damn sure that nobody I know ever makes the mistake of spending a single dollar with Anova.
I am buying a product, not service.
If your products cannot perform as it advertised, you are misleading.
Subscription is fine as long as it won’t affect any features I already paid for. Otherwise, you will be facing a lawsuit.
I didn’t purchase due to the subscription model.
You should have included the one cost subscription price into the cost of the oven. Happiness is not knowing!!