š³ļø Weāre here with some great news: we will continue to support all versions of our products indefinitely.
Earlier this year, we announced plans to remove support for the original Anova PrecisionĀ® Cookers from the Anova Culinary app starting in September 2025. After listening to your feedback, weāve decided to cancel that plan and are committed to keeping all our cookers fully supported.
We understand the importance of reliability and longevity in Anova products. Many of the original cookers still in use today are more than 10 years old and run on a separate, older infrastructure. While that system is aging and requires ongoing maintenance, we believe the effort is worth it to support our OG customers whoāve been with us from the beginning.
While maintaining this infrastructure comes at a cost, itās a challenge weāre ready to embrace because we value the trust youāve placed in us. Weāll share more details in the coming months about how weāll ensure this continued support, but rest assuredāweāve got your back.
To our loyal Anova community: thank you for your incredible support and feedback. Whether youāre using a newer cooker or one of our originals, youāre the reason weāre here, and we couldnāt be more grateful.
Wishing you a wonderful holiday season,
Team Anova
20 comments
I am no longer able to use the app as I cannot log in. I had a problem with my email account and canceled it and have a new account. I have no access to the previous account so am unable to use the app. Can I gain access to the app another way?
I was disappointed when I was told nothing can be done. It only lasted less than two years. Our builder had it for few months before installing it to our new house. I tried and tried to get it repairedā¦no one could. My wife really misses her Anova. I would love it if this customer service turn around were true.
So ā there is no reason why my anova precision does not appear in the app? Am I doing something wrong?
Incredibly helpful!
This is a great outcome. Glad to see Anova listening to and taking on feedback. Still love my Precision Cooker and glad that I donāt need to move to another brand or solution.