Frequently Asked Questions
What's the difference between Bluetooth and WiFi?
With our WiFi device, your phone connects to your router and your device is available wherever you have Internet connection. This means you can cook from the office, while running errands, or running trails and come home to the best meal ever.
With our Bluetooth device, you can connect to your device, when your phone is within range of the cooker. This means you can get notifications when you’re around house.
Our WiFi device has 900 watts, which enables you to cook for up to 15 people. The Bluetooth device has 800 watts, which means you can typically cook for up to 8 people.
When can I expect to receive my Anova?
Unless otherwise noted, units are typically shipped in 1-2 business days. U.S. orders typically arrive in 3-6 business days from date of purchase, unless a faster shipping option is selected. Please note that even with 1-day shipping, it can still take up to 24 hours for your device to process.
International orders typically arrive in one week unless faster shipping is selected.
Please note that any order placed over the weekend will not start processing until the following Monday.
International shipping and plug-type questions.
If you are attempting to send a unit to a country that is different from the one that you are located in you can do so on our International Store.
Plug-types & Voltage
If you would like to order a unit with a different plug type and/or voltage then what is available in your country you can also do so on our International Store.
*Please note: This store serves the United States. To access a store serving a different region, click on one of the flags above. If you can’t find your location, or if you’d like to order a system with a 220v EU, UK, or AU plug, click here