Cheap plastic. 0 customer service
"I sent a photo of our brand new machine, still in the original box, with the plastic piece dangling by the exposed inside wires. We received this as a gift and this was the first time we had taken it out of the box. Their canned response was that without a receipt, there was nothing they could do except offer me a 10% off coupon to buy another one. Now why would anyone do that?! Especially when I see we were not the first one with the same exact problem. For the cost of this item, I would have expected better. I couldn’t recommend this brand to anyone now. Find a better made product. Or at least one who has better customer service and not afraid to stand behind the quality of their own items. ."



