Update: Existing Users Grandfathered in; New Users will Pay a Small App Subscription Fee

Update: Existing Users Grandfathered in; New Users will Pay a Small App Subscription Fee

Updated

Since 2014, we’ve been committed to providing you with high-quality connected cooking through the Anova Culinary app. It’s been thrilling to bring sous vide cooking into your kitchens and see the #anovafoodnerd community grow. We love being part of the journey, from your first sous vide cook to your latest culinary experiment.

As our community has grown, so have the demands on our resources. Our community has literally cooked 100s of millions of times with our app. Unfortunately, each connected cook costs us money. So, to continue delivering the exceptional service and innovative recipes you’ve come to expect, we’re introducing a small subscription fee for our app. The new Anova Sous Vide Subscription will allow us to maintain and enhance the app, ensuring it remains a valuable resource for all of our users. Here are the details:

  • Who will this impact? Only new customers will have to pay for a subscription. Existing customers who have an account with us before August 21st, 2024, will not be charged a subscription fee. To be an existing user, you must have downloaded our app AND made an account in the app before August 21st, 2024. In the event you are an existing user, you will be grandfathered in to free usage of the app. You helped us build Anova and our intent is that you will be grandfathered in forever.
  • What does it cost and what do customers get? The subscription will cost $1.99 per month or $9.99 per year USD. What you get with a subscription will vary from product to product, but in general, here’s what it includes:
    • Anova Sous Vide Guides: Learn the basics with guides created by our experts. Choose your preferred level of doneness and press start to get cooking.
    • Cook Notifications: Remote updates on your cook status.
    • Recipe Discovery: Find recipes from award-winning chefs, #anovafoodnerds, and more.
    • Recipe Saving: Bookmark your favorites and share your recipes with friends directly on the app.
  • When will this go into effect? This subscription will go into effect on August 21st, 2024. Again, if you already have an account with us and purchased a product prior to August, 21 2024, there will be no change in our service for you.

Thank you for your understanding and continued support. Our mission is to change the way the world cooks and this subscription will help us to continue on with this mission. We are excited to keep cooking with you and can’t wait to see what you create next!

Stephen Svajian
Co-Founder and CEO

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389 comments

If this is the official policy, I’ll literally never support this company again. I own a cooker, it’s been fine. I’ll throw it in the trash the day my current functionality is hamstrung and buy something from a competitor. This is BS and y’all know it. I. Will. Never. Pay. A. Monthly. Fee. For. A. Kitchen. Appliance.

Ever.

Anevera

I have the soon-to-be unsupported Anova circulator, and that will be my last device from this company. To charge a fee to use the app is ridiculous.

Luciano

I’m one of those that will be grandfathered in, but I’ve just placed an order for a new water circulator from a different manufacturer. ANOVA can absolutely get in the bin. What a stupid, money grabbing, greedy idea.

Money grabbing

Done with this company. Never again

Just

This is a joke right? Late April fools? First you announce, to the frustration of everyone, you are cutting app support in 2025 for older model immersion circulators. Now you announce a subscription service for a bare bones app? I had such a high opinion of this company just a few months ago. When my pot clip broke I reached out to your customer support to inquire about buying a new one but instead they offered to send me an updated replacement free of charge and after that I thought I would be an ANOVA user for life. As soon as my sous vide breaks or the app support is cut I’ll be switching to ANYTHING other then another ANOVA product.

Robert

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