š³ļø Weāre here with some great news: we will continue to support all versions of our products indefinitely.
Earlier this year, we announced plans to remove support for the original Anova PrecisionĀ® Cookers from the Anova Culinary app starting in September 2025. After listening to your feedback, weāve decided to cancel that plan and are committed to keeping all our cookers fully supported.
We understand the importance of reliability and longevity in Anova products. Many of the original cookers still in use today are more than 10 years old and run on a separate, older infrastructure. While that system is aging and requires ongoing maintenance, we believe the effort is worth it to support our OG customers whoāve been with us from the beginning.
While maintaining this infrastructure comes at a cost, itās a challenge weāre ready to embrace because we value the trust youāve placed in us. Weāll share more details in the coming months about how weāll ensure this continued support, but rest assuredāweāve got your back.
To our loyal Anova community: thank you for your incredible support and feedback. Whether youāre using a newer cooker or one of our originals, youāre the reason weāre here, and we couldnāt be more grateful.
Wishing you a wonderful holiday season,
Team Anova
11 comments
This is a great outcome. Glad to see Anova listening to and taking on feedback. Still love my Precision Cooker and glad that I donāt need to move to another brand or solution.
Too late. Youāve already burned that bridge and Iāll be moving on to another brand.
Iām happy to see that the team has listened to the feedback and decided to continue supporting its long time customers. Iām personally grateful since the manual control knob is broken and I can only set the SV using the app.
Iām glad you decided to not stab your og customers in the back. Honestly though, if itās unprofitable to pay your engineers to maintain the legacy code (I mean, I get it. It can really suck sometimes), you should just open source the protocols for the legacy products and post it on GitHub.
People will maintain the compatibility for free and it would probably give you a wave of positive headlines and pr. It could spawn into very creative diy projects and maybe you could even recruit some of that engineering talent onto your team some day.
While I was initially happy to hear of your (cough) continued support for the older app, the fact it does not work has eroded and eliminated any remaining confidence that I had in your company. Mine works, Iāve got to use a timer now instead of the app, as all repeated attempts and work around a failed. When this unit finally gives up Iāll be shopping elsewhere for the replacement