Good news about ongoing product support!

Good news about ongoing product support!

Updated

šŸ³ļø Weā€™re here with some great news: we will continue to support all versions of our products indefinitely.

Earlier this year, we announced plans to remove support for the original Anova PrecisionĀ® Cookers from the Anova Culinary app starting in September 2025. After listening to your feedback, weā€™ve decided to cancel that plan and are committed to keeping all our cookers fully supported.

We understand the importance of reliability and longevity in Anova products. Many of the original cookers still in use today are more than 10 years old and run on a separate, older infrastructure. While that system is aging and requires ongoing maintenance, we believe the effort is worth it to support our OG customers whoā€™ve been with us from the beginning.

While maintaining this infrastructure comes at a cost, itā€™s a challenge weā€™re ready to embrace because we value the trust youā€™ve placed in us. Weā€™ll share more details in the coming months about how weā€™ll ensure this continued support, but rest assuredā€”weā€™ve got your back.

To our loyal Anova community: thank you for your incredible support and feedback. Whether youā€™re using a newer cooker or one of our originals, youā€™re the reason weā€™re here, and we couldnā€™t be more grateful.

Wishing you a wonderful holiday season,

Team Anova

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5 comments

Thanks. It didnā€™t worry me too much that I couldnā€™t use the app because there are plenty of sou vide recipes out there and my machine is one of the very old ones so it was going to be supported for another year anyway. And besides Google home will set my time for me. BUT it did help me with my choice for my new chamber vacuum, decided on ANOVA, which I accepted delivery of two days ago. Iā€™ve always vacuum bag sealed my relishes, chutneys and jams and it was always a messy task getting it just right with liquids. And once a stack of bags that I bought from a major store had pin holes on the edge so over time the jam oozed. Now with the chamber vacuum I wonā€™t need to worry šŸ˜Š

Trish

Thanks. It didnā€™t worry me too much that I couldnā€™t use the app because there are plenty of sou vide recipes out there and my machine is one of the very old ones so it was going to be supported for another year anyway. And besides Google home will set my time as for me. BUT it did help me with my choice for my new chamber vacuum, decided on ANOVA, which I accepted delivery of two days ago. Iā€™ve always vacuum bag sealed my relishes, chutneys and jams and it was always a messy task getting it just right with liquids. And once a stack of bags that I bought from a major store had pin holes on the edge so over time the jam oozed. Now with the chamber vacuum I wonā€™t need to worry šŸ˜Š

Trish

You guys are fucking kidding me, right? For months I held off on buying a new unit and ignored the countdown timer on the app until I figured it was inevitable. So I buy 2 new units, one to keep and one to give as a gift. Now youā€™re fucking telling me I didnā€™t need to buy a new unit! FUCK YOU and your money grabbing tactics. This company is fucking trash!

Ben Hill

Great choice!

Paolo Onesti

Great, my family appreciates your suppoft

Paolo Onesti

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